Review of the Management Procedures and Market Testing FM Services of PFI Agreement

A large Acute NHS Trust in the North West appointed DAY to review the management procedures and market test the hard and soft FM services in the Concession Agreement they entered into in 1998 during the first wave of PFI developments. DAY carried out an in-depth study and advised on how the Trust could reduce their operational costs, introduce measures to offer flexibility to the changing needs of the Trust and improve low standards of performance. The conclusions and recommendations made were noted and implemented.